Support

Help with every DreamFast plugin.

Support for every DreamFast plugin — Gallery, Commerce Float, Product Answers, Variation Studio and Login Studio. Start with the documentation, then send us the details. We usually reply within a couple of business days.

Find help for your product

Each plugin has its own documentation. Free plugins also have a public support forum on WordPress.org.

Free & Pro

DreamFast Gallery

The single-product gallery — swipe, zoom, video and 360° views.

Documentation Free forum
Free & Pro

DreamFast Commerce Float

Sticky add-to-cart bar with floating coupon and contact shortcuts.

Documentation Free forum
Free & Pro

DreamFast Product Answers

On-page product questions and answers, shown before checkout.

Documentation Free forum

Where to ask

Using a free plugin?

Post in the plugin’s support forum on WordPress.org. It is the official channel for the free versions, and the answer helps other users too. We monitor those forums.

How can we help?

Product support

Questions or issues with any DreamFast plugin on your site.

Email support

Pre-sale questions

Not sure if a product fits your store? Ask before you buy.

Ask before you buy

Bug reports

Found something not working as expected? Send the details and we will investigate.

Report a bug

Licensing & billing

Questions about a Pro licence, renewals, or moving a licence between sites.

Ask about a licence

Before contacting support

  • Check the documentation for setup and common questions.
  • Tell us which plugin and version you are using, plus your license email if you are on Pro.
  • Include your website URL, WordPress and WooCommerce versions, and theme name.
  • Include screenshots and a short, clear description of the issue.
  • Tell us what you expected to happen and what happened instead.

Response expectation: we usually reply within a couple of business days. Clear, complete requests help us help you faster.

Still stuck?

Send us the details and we will take a look.